Case Study

Juan & Jeremy

Choosing love over distance through the Subclass 820 Partner Visa pathway

Go To Their Story
Visa Type Subclass 820 (Onshore Partner Visa, Temporary)
Outcome Visa Approved
Year Approved 2026

Juan and Jeremy's story is one of two worlds coming together. Juan, originally from Colombia, was reaching the end of his existing visa in Australia when he reached a turning point. A company on the Gold Coast had offered to sponsor him for work, but accepting it would mean a long-distance relationship with Jeremy. Together, they made the decision to choose each other and build their future in Australia as a couple. They came to Questra to guide them through the Subclass 820 Partner Visa application.

What We Needed to Happen

Juan and Jeremy were facing a decision that thousands of couples in Australia know well. Juan’s existing visa was running out, and the sponsorship offer in Gold Coast came with strings attached: distance, separation, and the uncertainty of trying to maintain a relationship across state lines while juggling visa conditions.

The Partner Visa pathway offered a different option, but it is not a simple one. The 820 Onshore Partner Visa requires extensive evidence of a genuine and ongoing relationship, including financial, social, household, and commitment-based proof. For a same-sex couple from different cultural and language backgrounds, gathering this evidence in the format the Department of Home Affairs expects can feel overwhelming.

They needed clear guidance, a strategy that fit their situation, and a process that did not add more stress to an already big life decision.

Our team sat down with Juan and Jeremy to map out the Partner Visa pathway from start to finish. We assessed their relationship history, identified the strongest evidence categories for their case, and built a structured plan for gathering everything needed.

From there, we managed the full application: preparing forms, organising relationship evidence, drafting statutory declarations, and coordinating supporting documents from friends and family. We kept the process clear and broke each step into manageable pieces so Juan and Jeremy could focus on their life and careers while we handled the technical side.

Communication was steady throughout. They always knew what was happening, what was coming next, and what was needed from them.

Juan and Jeremy’s Subclass 820 Partner Visa was granted, giving Juan the right to live, work, and study in Australia while their permanent Partner Visa (Subclass 801) application progresses.

With the temporary visa secured, the next stage of their journey begins. After the relevant waiting period, they will be eligible to apply for permanent residency through the Subclass 801, the second stage of the Partner Visa process.

For now, Juan and Jeremy can keep building the life they chose together. They are pursuing their careers and passions across fashion, disability support, and biomedical research, knowing their future in Australia is secure.

“Thank you so much to Questra. They were really supportive. The process was really smooth, thanks to them.”
— Juan & Jeremy

Big Congratulations to Juan and Jeremy!

There’s nothing more rewarding than seeing our clients reach such a massive milestone. Juan and Jeremy just received their Temporary Partner Visa approval, and we couldn’t be happier for them! 🥂

The next stop? Permanent Residency! We are so proud to be part of your journey and to help you build your future together in Australia.

“The process was really smooth” – these are the words that keep us going!

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